Issues with Account Registration

If you have encountered any issues while registering an Astrum Play account, let us know by submitting a support ticket using the button at the bottom of this page.

To help analyze the situation, please provide the following information:

  • A detailed description of the issue
  • Screenshots of any errors
  • The email address you are using to try to register the account

A support specialist's response will be sent to the email address you provided. Please reply directly to that email to follow up.


Create a ticket